1. 30-Day Money-Back Guarantee

We stand behind the quality of our services. If you're not satisfied with your AIRRBridge Career Pivot Plan, you can request a full refund within 30 days of purchase.

2. Eligible Services

Our refund policy applies to:

• Career Pivot Plan ($9.99 one-time purchase)
• Future premium services and subscriptions

Note: Free AI risk assessments are not eligible for refunds as they are provided at no cost.

3. Refund Conditions

To be eligible for a refund, you must:

• Request the refund within 30 days of purchase
• Provide a valid reason for the refund request
• Have made a good faith effort to use the service
• Not have violated our Terms of Service

4. Valid Reasons for Refunds

We will process refunds for the following reasons:

• Technical issues preventing access to your purchased content
• Service not delivered as described
• Duplicate charges or billing errors
• Dissatisfaction with the quality or relevance of recommendations
• Change in personal circumstances making the service unusable

5. How to Request a Refund

To request a refund:

1. Email us at refunds@airrbridge.com
2. Include your order number or email address used for purchase
3. Provide a brief explanation of why you're requesting a refund
4. We will respond within 2 business days

6. Refund Processing

• Approved refunds will be processed within 5-7 business days
• Refunds will be issued to the original payment method
• Processing time may vary depending on your bank or credit card company
• You will receive an email confirmation when the refund is processed

7. Partial Refunds

In some cases, we may offer partial refunds:

• When you've used a significant portion of the service
• For subscription services (when implemented) based on unused time
• When technical issues affected only part of your experience

8. Non-Refundable Situations

Refunds will not be provided in the following cases:

• Requests made after the 30-day refund period
• Violation of our Terms of Service
• Fraudulent or abusive refund requests
• Change of mind without valid reason after 30 days
• Services that have been fully delivered and used

9. Chargebacks and Disputes

Before initiating a chargeback with your bank or credit card company, please contact us directly. We're committed to resolving issues quickly and fairly. Chargebacks may result in account suspension and additional fees.

10. Service Credits

In some cases, instead of a monetary refund, we may offer:

• Service credits for future purchases
• Complimentary access to additional features
• Extended service periods

11. Subscription Services (Future)

When subscription services become available:

• You can cancel at any time
• Refunds for current billing period may be prorated
• No refunds for previous billing periods
• Cancellation takes effect at the end of the current billing cycle

12. Contact Information

For refund requests or questions about this policy:

• Email: refunds@airrbridge.com
• Support: support@airrbridge.com
• Website: airrbridge.com
• Response time: Within 2 business days
• Service Type: Online-only digital platform

13. Policy Updates

We may update this refund policy periodically. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of any changes.